We are always welcoming and ensure our service users feel respected by our staff. We do not tolerate any negative behaviour, bullying, discrimination or inequality.
We listen and respond to our service users and their loved ones in a kind and sensitive manner.
At Knights Care we put our service users at the heart of everything we do. We ensure the care we provide is person-centred by listening and responding to their individual wishes and needs.
We follow professional guidelines and have policies and procedures in place to ensure the environment is safe for our service users and staff.
We make great efforts to meet standards and strive to be the best we can be. Systems are in place to check the quality of care and improve the service where necessary.