
Ellie Hutcheson
Customer Relations Manager
Ellie is the main point of contact for residents, families, local authorities, and ICBs. She helps ensure everyone stays informed and supported, building strong relationships throughout each stage. She also manages residents’ care fees and works closely with care homes to make sure the correct funding is in place and accurately maintained. With over 20 years’ experience in accounts and hospitality, Ellie brings a calm approachable style, with a strong focus on clear communication, attention to detail, and making sure families feel supported and reassured.
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