Our team is comprised of genuine, passionate and caring individuals
Laura Willows
Laura started working at Cherry Holt in 2008 as a Senior Care Assistant and has worked her way up to the role of Dual Registered Manager for Branthwaite and Cherry Holt Care Homes. Laura has 14 years experience in various settings, including nursing, residential, domiciliary and complex care management. Laura’s qualifications include Advanced diploma in Health and Social Care, Level 5 in Management and Level 6 in Person Centred Dementia.
Laura has a passion for making a difference for those we care for by ensuring that residents live the highest quality of life possible through positive interactions with staff.
Michelle Robinson
Michelle joined the team in 2021 as a Care Assistant, stepping into the care sector for the first time despite it being a long-standing profession within her family. With her mum, sister, and dad all having worked in care, she was curious but unsure whether it would be the right path for her—until she discovered how much she truly loved the role.
Her dedication, compassion, and natural ability quickly became clear. In 2023, Michelle was promoted to Senior Carer, and in August 2025 she stepped into the role of Deputy Manager. She continues to bring warmth, commitment, and strong leadership to the team, making a positive difference every day.
Louise Eaton
Louise joined Branthwaite in August 2021 as a valued member of the domestic team, quickly demonstrating her strong work ethic, reliability, and positive approach. Her excellent communication skills, warm manner and administration background of 22 years made her a natural fit for a more resident- and visitor-facing role, and in March 2023 she moved into the reception team.
Louise continued to excel, taking on greater responsibility and supporting the smooth running of daily operations. In April 2024, she stepped into the role of Head of Administration across both Branthwaite and Cherry Holt Care Homes. In this position, she oversees administrative processes, supports staff teams, and helps ensure families, residents, and colleagues receive efficient, friendly, and professional service.
