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Drovers Call Care Home

Lea Road,

Gainsborough.

DN21 1AN

01427 678300

Overview

Life in Drovers Call is what you make it, whether it is enjoying activities while making new friends in the communal lounge or reminiscing with loved ones in your private ensuite bedroom, each day is filled with companionship, laughter and comfort in this home away from home.

Recently renovated and spread across three floors, the facility offers private ensuite bedrooms, a warm and welcoming reception area with multiple communal lounges, a full equipped dining area with an in-house chef providing daily home cooked meals and beautiful garden areas to be enjoyed by all.

Drovers Call are proud to offer those who challenge mainstream services a safe place to call home and is clinically lead by a clinical Psychologist. We have purpose built our specialised rooms to meet the needs of individuals with acquired brain injuries, challenging behaviour, dementia, and a variety of other complex conditions. Each unique space is designed to a high-end specification and has been created with safety and comfort as top priority.

Social interaction plays a huge role in the day-to-day life in Drovers Call with planned daily activities for all to enjoy. A smaller lounge allows opportunity for residents to enjoy small functions, one-to-one activities and offers them a space to have some quiet time should they wish.

Highly experienced and skilled staff offer round the clock care and strive to meet the needs and wishes of each resident. Those assessed as having higher dependency requirements have access to nursing care from qualified and experienced Registered Nurses. Our staff are Studio3 trained and we continuously support their development to ensure the residents are receiving the best and appropriate care for their needs.

Registered Manager: Sheila Mitchell

Sheila’s Vision:

For Drovers Call to be an outstanding  home, where everyone is cared for how they want to be cared for by staff who are recognised for their true value.

Sheila Mitchell – sheila.mitchell@knightscare.com

Meet the Drovers Team
Location:

Drovers Call Care Home, 186 Lea Road, Gainsborough, DN21 1AN

Clinical Psychologist Led Services:

Advanced Dementia
Complex Care
Dementia

Care Services:

Residential Care
Respite Care
Day Care

Facilities:

  • Bedrooms: Single all en-suite
  • Transportation: Home has its own minibus
  • Wheelchair access
  • Gardens
Studio 3 Partnership:

Our staff are highly trained and our specialised units are supported by Studio 3, a specialist advisory and training company who advocate for a non-aversive approach to managing distress, which encourages stress reduction and de-escalation.

CQC Report

Registered Nurse Led Services:

Palliative Care
Nursing Care
  • Lift
  • Resident lounges
  • Phone & Television points
  • Internet access
Learn more about Studio 3

What our families say:

Spring 2024 friends and relatives satisfaction survey

80

More than satisfied with the overall care provided at Drovers Call

80

Rated communication from Drovers Call as 'Good' or 'Excellent'

4.0

Average rating for overall service provided by Drovers Call

90

Would recommend Drovers Call to friends and family

"The care staff are always kind and treat the residents with respect. The care is appropriate for someone with more advanced dementia"

Family of ResidentMarch 2024

Drovers Call has helped me to come to terms with my husband being in care as I know he is so well cared for and I am always kept informed of any issues and changes in care. Thank you Drovers Call!

Spouse of Resident

"I appreciate the wonderful, caring staff who always treat my husband with dignity, patience and good humour. The way, as a visitor, I am made to feel welcome by all staff. If I have a question it is answered by caring staff or appropriate member of staff as soon as possible"

Family member of ResidentApril 2024

"My brother has been under the care of Drovers Call since September 2017. Since being at the home the staff have gone above and beyond in looking after him. He has many complex needs and all the staff that cares for him are competent, empathetic without being patronising and I genuinely feel care for him like family. One of the main strengths for me is there is not a great turnover of staff, so my brother has become used to the carers and they are familiar with him, which helps with his needs. The communication between the care home and family is great and we often FaceTime with him with the help of staff. If we ever do have any concerns, or worries especially during coved when we haven’t been able to visit and see him for ourselves, the manager has emailed back within the same day to relieve our worries. As a family we are so happy he is at Drovers Call Care Home, and feel he is part of a bigger family which is very reassuring"

Maxine HSister of Resident