Carol Woodliffe has 26 years experience in the care industry, 13 years at management level. This experience has armed her qualifications including NVQ Level 2,3 & 4 Health & Social Care; QCF Level 2 (Management structure) in Dementia care, Mental Capacity Assessment, End of life Care, Person Centred Care Planning and Medication management. All this training has underpinned skills and extensive knowledge in the care industry, specifically older people.
Carol has utilised the rationale for good person centred practise by honing excellent people skills, a professional approach and versatility. She is a self-motivated individual with commitment to high standards of quality care provision. She focusses on sharing her ethos of ‘resident first and foremost’ with staff in her employ ensuring a driven, compassionate and empathetic team continues to evolve positively.
Ladysmith is a care home providing personal care for up to 90 elderly people, including care for people physical disabilities and dementia.
Thank you very much for looking after mum and for all the patients and kindness you have shown her. You are great staff very friendly and welcoming.
Thank you for all the loving care you gave our mum during her stay at Drovers.
Thank you so much for the wonderful care that my father received while with you and a special thank you for your care, Kindness and time you gave to my Mum in dad`s last days. Thank You all and God Bless.
The quality of the nursing was in my view excellent and I am convinced that we made the perfect choice when we decided on Abbey Court
Thank you for giving her so much care and support in the last six years of her life
A huge thank you for the kindness, support and hospitality given
You were all so good to Mum and to us when we visited, we never felt as though we were in the way which was nice. Thank you again for your care
Thanks for all the love and care given to our dad. Thank you too for the sympathy and compassion shown to us when we visited
We couldn’t have asked for better care
Keep up your good works because you are all so very special and deserve to be reminded everyday
Your professionalism, support, and care meant so much and helped my Aunt feel safe
Your kindness shows love to those people who have nobody to lover them
Since my husband came to Drovers Call his care has been impeccable, and his behaviour has improved so much. Staff are all very well trained and meet his every need. Drovers Call is spotlessly clean and the food is wonderful.
Thank you for welcoming dad when he needed a bit more care, it was great to see him smile again.
Thank you so much for the love and care you showed Mum in the last 5 years. The last few months have been especially difficult for everyone but the love and attention you all gave to Mum made it more bearable. Knowing how comfortable you made Mum feel helped me cope enormously.
Thank you for all your help through the years. I know Mum really loved her stays and always looked forward to her visits. When she became full time I was grateful for your care and for the kindness that you always showed her. Thank you for everything.
I just wanted to say how pleased we are that Mam seems to be settling nicely. We are so pleased with the care she gets from all of your wonderful staff - especially as we live so far away. We tried to keep continuity by leaving her at mealtimes as I know she needs encouragement to mix, but as you can see from the photo we took her to the tea dance which she loved!