22nd SEPTEMBER 2020
TO ALL OUR FRIENDS AND FAMILIES
Thank you to you all for your ongoing and continued support to the Knights Care team.
I am writing once again to further update you on how we will continue to keep our residents and our homes safe, and as protected as possible for the foreseeable future.
Everyone at Knights Care continues to work tirelessly to ensure the safety of all our residents throughout this pandemic, and with great success. I am so grateful to you all for your support. I would also like to thank everyone who has given praise and appreciation to our dedicated and hardworking staff. Your comments and thoughts lift everyone spirits.
We have to be mindful however that COVID-19 has not gone away and has certainly not been eradicated. It remains widespread across the country, continuing to represent a critical and currently significantly increasing risk to the most vulnerable in our society, and to our residents and those who care for them.
Essential precautions remain in place, some of which are of course are being intensified nationally – face coverings, social distancing and restriction of peoples movement and household and group interaction, extensive routine resident and staff testing, ‘track and tracing’ potentially leading to a period of self-isolation, and so on.
It is essential that we strive to protect our people in the same way, and to do all we can to support the crucial national effort to control the further spread of this virus.
We continue to consider the most up to date local and national guidance, data, and risk assessments, and to comply with subsequent policy developments and requirements.
It is evident that we are now entering a crucial period, which carries with it some potentially very significant risks. These include the reopening of schools, huge student migration, the onset of Autumn and with its additional seasonal flu challenges and many others.
We have a duty to do all we can to both play our part in not only preventing, but also protecting our residents, families and friends, and staff team from the immense dangers presented by the ‘second wave’.
We will continue of course to do everything possible and appropriate to keep you and your loved ones connected via ‘face time calls’, ‘face to face’ visits if possible, social media and more. For further details of all these options, please speak to your home team – they will be delighted to do all they can to assist.
Our overriding priority is, and will always be to provide outstanding, dignified care, protecting the health, safety, and wellbeing of our residents and staff teams, I know you want that too.
As such, we will be working with and supporting our Health Collages in rolling offering the Flu Vaccine to all our staff and Residents.
If I, or any of our head office team, our home managers or their colleagues can assist at any time, please get in touch. We will all be pleased to do so. Thank you for your patience and understanding, we couldn’t do this without your fantastic ongoing support.